"I would have to say your service is 150% better then the last company we had. With this kind of service I see us have a long relationship."
Columbia Distributing
"Just wanted to mention again how wonderful you guys have been. We are all incredibly impressed with your guy's customer service. I can't remember the last time I have seen this type of customer service. You yourself have been amazing and we appreciate everything you do! "
Downtown Tempe
2011 & 2012
Ranking Arizona Top 10 Wireless Communication Companies
2008, 2009, 2010
Platinum Partners
Award Winner - Sprint
Global Comm's customer service department is designed to increase efficiencies of operations
within your business.
With our employees averaging 13 years working with our carriers, our unparalleled relationships within these carriers have allowed us to create an environment that can support any and all of our customer's needs. Our intimate knowledge and handling of each account is supported by a superior customer relationship management tool (Salesforce.com). Allowing our employees to manage and share information within every account is a key competitive advantage for Global Comm to maintain and support companies of all sizes.
- Rate plan analysis/changes
- Equipment upgrades/swaps/replacements
- Billing disputes
- Retention support
- Ordering new units
- Technical Support
- End user support
- On site delivery and training
- PRI Add's, moves and changes
- Working directly with Wireless Field Support (WFS) within Sprint
If your organization would like to learn how Global Comm can help you with your telecommunications needs, contact us today.
